After-sales global service network

After-sales global service network

AMX offers 24/7 online post sales service and a fast intervention at customer's plant.

After-sales service

AMX delivers world-class service through a global network of partners, whose technicians are expertly trained and certified at our headquarters.
We ensure consistent uptime, high-quality after-sales support worldwide, guaranteeing you access to highly skilled engineers when you need them.
For expert advice and service arrangements, please connect with us.
Our contacts

Our objectives

Perfect repeatability, max efficiency, zero downtime.
  • Perfect Repeatability
    Consistent precision across every production cycle, ensuring identical results every time.
  • Max Efficiency
    Optimized operations that maximize output while minimizing waste and costs.
  • Zero Downtime
    Continuous operation with preventive maintenance eliminating unexpected stops.

How we deliver these objectives?

  • On site pre-scheduled periodical maintenance package
    Regular planned support to keep systems running at peak performance.
  • Remote service & Remote Support
    Remote monitoring and technical assistance available whenever needed.

Our services

For your production continuity.
Contact us
  • Assistance & Support
    We provide 24/7 assistance with remote and on-site support always available. Our packages are customized to ensure rapid response times.
    • 24/7 Availability
    • Remote Diagnosis
    • On-site Technicians
  • Training
    Comprehensive technical training for operators, final users and internal plant technicians. We offer maintenance training and tailor-made lessons.
    • Operator Certification
    • Maintenance Workshops
    • Process Optimization
  • Frame Contract Agreement
    For multiple orders, we can offer a Frame Contract with the following terms and advantages:
    • Best quality film specific for pressure sintering application
    • Scheduled deliveries with partial/recurring payment
    • Safety stock stored at our plant, ensuring shipment within 24 hours upon request
    • Minimum batch size: 6 pcs per delivery
    • Contract duration / production continuity / price guaranteed
  • Custom Solutions
    Tailor-made solutions based on volume and needs, from R&D to mass production. We define suitable assembly methods and samples preparation.
    • Process Development
    • Prototyping
    • Scale-up Support

Global contacts

Our global presence ensures that support is never far away. With a presence in key industrial regions, we guarantee rapid deployment.

Consumables & Spare parts

Our stock is fully equipped to follow our customer on the sintering and preliminary assembly phases.
Only certified and tested products to ensure quality and durability.
Contact us
  • Teflon Roll
    Custom thicknesses and lengths, certified materials
  • Dedicated liquids and products
    Compatible and guaranteed for processes
  • Maintenance kits
    Complete with accessories and spare parts
  • Spare parts packages
    Always ready for quick repairs

Design & Manufacturing

Advanced engineering and internal fine machining of production carrier and special fixtures (made of Titanium, Steel, Aluminium and other metarials on request).

AMX’s internal engineering capabilities, rooted in extensive automation experience and production workflow know-out, provide complete vertical integration from advanced semiconductor carrier design to internal CNC machining manufacturing, ensuring fullintegration capability and process control with upstream and downstream equipment.
Design & Manufacturing

Software internal service

AMX equipment integrate solution for remote support including onboard cameras and specific software to provide you online remote support and update maximizing our customer uptime.

Features include: full traceability and secure host communication via SECS/GEM, OPC UA, and OPCON.

AMX has in-house software house and software specialists ensure swift, customized integration and remote support.
Software internal service